Shade Structures

Housegent products are made locally and in other countries around the world, from Asia, Europe, and the USA. They have manufacturing operations and merchandising in Asia and the Americas, providing high-quality luxury furniture and custom furniture options.

You can purchase Housegent Luxury Furniture products at any authorized dealers and stores, such as Local Furniture Outlet. For a personalized experience, visit our custom factory in Zhongshan City, China. To explore our range of luxury furniture and designer looks, visit the Housegent website. For more information, contact our official customer service or email us directly.

Housegent is an award-winning furniture company and a major supplier to high-end furniture stores and interior design firms in North America, Europe, and Asia. The company's steady growth over the past few decades has enabled it to support job markets both domestically and internationally while providing high-quality luxury furniture. For more information, visit the furniture of america website and explore our designer looks furniture and custom furniture options.

Housegent is committed to providing only the highest quality furniture. With a production facility spanning over 30,000 square meters, we minimize brand and material premium costs, delivering more value at reasonable prices. Our designer looks furniture is particularly popular. We welcome everyone to oversee our quality standards, offering free repairs within the first year. Maintenance costs after this period will depend on product damage. For more details, please refer to our return and exchange policy.

Housegent currently operates six distribution centers and warehouses: four in the United States (Housegent California, Housegent New Jersey, Housegent Texas, and Housegent Georgia) and two in China (Shenzhen and Zhongshan). These locations support our extensive custom furniture supply, allowing us to serve consumers worldwide. Please note that not all warehouses stock every product, so transfers between locations may be necessary.

Housegent's luxury furniture can be delivered within 8 weeks for standard products that are in stock. For designer looks furniture and custom products, the delivery time will depend on the size, quantity, and complexity of the furniture. Estimated delivery times for each product can be found on its respective product page.

Certainly! Please feel free to send us an email or contact our online customer service and we will be happy to help you find the product that is best for you.

All payments made on the Housegent furniture of america website are highly secure. Our website uses 128-bit SSL encryption technology and is certified Level 1 PCI DSS compliant, the same level of encryption used by large banks, ensuring the security of your information. Therefore, you can rest assured that any information submitted on our website is secure.

We typically offer two types of shipping: free and paid.

For free shipping, the delivery time is approximately 6-10 weeks.

For an additional fee, delivery time is approximately 4-7 weeks.

We assure you that we will ensure all packages arrive at their destination within the specified time. If you wish to receive your purchased items faster, we can offer commercial courier services (DHL, UPS, etc.) for an additional fee. For more information on shipping, please visit the shipping page or contact us.

Customized products vary according to demand time

Yes, all shipping fees include full insurance. Please make sure to inspect your order immediately upon receipt. If there are any issues with the received goods (such as product damage, your order not meeting expectations, or any other concerns), please notify us within 30 days of receipt.

While we have made every effort to accurately depict the items, there may still be slight differences. All measurements are approximate, and color reproduction is as accurate as allowed by photographic and printing processes. Please note that colors may vary depending on calibration and screen settings. As each of our products is handcrafted, there may be slight variations in assembly and finishing. The latter will not affect the quality, craftsmanship, aesthetics, or functionality of the product.

Generally, luxury furniture and custom furniture are shipped as a whole piece and do not require additional assembly, unless for individual small parts. However, each product's packaging box comes with complete assembly instructions. These instructions will detail whether you need a mover or multiple people for assembly.

We recommend having high-end luxury furniture installed by a professional. We are not liable for any unfortunate events and/or accidents that may occur due to improper use and/or installation of our products under any circumstances.

Please inspect the condition of the carton before signing the receipt: our products undergo thorough inspection and careful packaging before leaving the factory. If you receive a product that is visibly or hidden damaged, you must immediately file a damage claim with the carrier. Retain all packaging materials.

If you visually inspect the goods upon receipt and find damage, you must note it on the delivery receipt and have it signed by you and the driver. Otherwise, the carrier will refuse to accept your claim. Retain all packaging materials and notify the carrier immediately that you wish to have an inspection report issued so that you can proceed with your claim against the carrier.

If the damage is only apparent after the product is unpacked, you must immediately file a claim for concealed damage. Retain all packaging materials and notify the carrier that you wish to obtain an inspection report so that you can proceed with your claim against the carrier.

We will carefully inspect all products for manufacturing defects or errors. If you find an issue with a product, please refer to the shipping section of the terms and conditions.